✔️ Sleek & Durable Design
Features a bright, modern appearance with a luxurious finish. Made from premium #304 stainless steel—resistant to rust, deformation, and breakage. Easy to clean and built for long-lasting performance.
✔️ Excellent Temperature Retention
Keeps beverages hot for up to 6 hours and cold for up to 8 hours—perfect for coffee, tea, juice, or soup. Ideal for serving guests at events or keeping drinks fresh throughout the day.
✔️ High Heat & Cold Resistance
Designed to withstand temperatures up to 80°C and as low as -20°C, making it suitable for various environments and beverage types.
✔️ Anti-Clog Groove Design
Integrated groove prevents liquid buildup at the bottom, ensuring smooth dispensing and minimal waste.
✔️ Heavy-Duty Tap
Equipped with a long-lasting nylon resin tap that withstands temperatures up to 200°C for safe, reliable performance even with frequent use.
✔️ Indoor Use Recommended
Insulation slows heat loss but does not maintain a fixed temperature. Best suited for indoor use where ambient temperature remains stable.
⚠️ Usage Tips & Precautions:
✔️Do not overfill the barrel.
✔️Always keep upright – do not tilt or place upside down.
✔️Do not submerge the entire product in water; clean with running water or a damp cloth.
✔️Dry thoroughly after each use to prevent moisture retention in the insulation layer.
✔️Clean promptly after dispensing beverages like tea or coffee to avoid residue corrosion.
✔️Do not place on open flames or use for direct heating.
✔️Holding time may vary depending on environmental conditions (e.g. ambient temperature, pre-heating, volume filled).
📐 Available Sizes & Specifications:
Capacity Box Dimensions (L×W×H) Weight
8L 27 × 27 × 39 cm 2.5 kg
10L 27 × 27 × 43 cm 3.0 kg
12L 27 × 27 × 48 cm 3.5 kg
14L 31 × 31 × 44 cm 3.5 kg
🏠 Suitable For:
✔️Home kitchens
✔️Cafes & tea houses
✔️Office pantries
✔️Event catering
✔️Commercial kitchens
📦 Package Includes:
✔️2 × SOGA Stainless Steel Insulated Tea Barrels (size as selected)
- Brand SOGA
- Mfg Part # BeverageDispenser14LX2
Shipping Policy
We ship exclusively within the United States. Orders are processed within 24 - 48 hours, with an estimated delivery timeline of 7-15 business days after processing.
Before Returning an Item:
If you wish to return a product, please email us first at support.us@sogainternational.com. Our friendly customer service team will provide you with the return address and guide you through the return process. Please note, our warehouse functions primarily as a dispatch center and cannot accept returns or process sales.
Damaged or Defective Items During Transit:
If you receive a damaged item, we apologize for the inconvenience and will assist you promptly. We take utmost care in packaging our products securely with high-quality materials. For damaged items, you are entitled to a replacement or refund. To initiate the process, we may request photos and/or videos of the damaged item. Our team will review your claim and provide further instructions.
Faulty Items:
For minor issues, we provide spare parts. Major issues require the item to be returned for repair; if repair is not possible, a replacement will be provided. Please email us at support@heyhey.usa.com if you need to return a faulty or damaged item.
Change of Mind Returns:
You may return items for a refund or replacement within 14 days, provided they are in their original packaging and unused. Refunds will exclude the original postage, handling fees, and a 5% administration fee. Return shipping costs are your responsibility.
Late Shipment:
For delayed shipments, please email us at support.us@sogainternational.com for the tracking number. You can also contact the courier directly to inquire about missed delivery attempts. Typical delivery times are 2-3 business days within Victoria, 3-5 business days within NSW, QLD, and SA, and 7-10 business days within TAS, WA, and NT.
Purchases Made by Mistake:
Items purchased in error can be returned within 14 days for a refund or replacement, provided they are in their original packaging and unused. Refunds will exclude the original postage, handling fees, and a 5% administration fee. Return shipping costs are your responsibility.
Product Not as Described:
We guarantee that all items supplied are as described and fit for their intended purpose. If not, you may request a replacement or refund within 14 days of receiving the product. Items must be in their original packaging and unused for refunds to be processed.
For Marketplace Sellers/Third-Party Sellers Returns:
Products purchased from third-party sellers on our marketplace are fulfilled and shipped directly by them, not by HeyHey. Each seller has their own return policies and procedures. While some sellers align closely with HeyHey's return policy, others may have different terms. Please review the seller's return policy before purchase, as change of mind returns are at the discretion of the seller and may not always be accepted.
We strive to resolve any issues promptly and value your feedback on how we can improve our service. Please email us at support.us@sogainternational.com with any suggestions, advice, or complaints.
