✔️ Elegant and Durable Design
Crafted with a sleek, bright exterior and luxurious styling, this tea barrel resists deformation, breakage, and wear. Made from high-quality #304 stainless steel, it is rustproof, easy to clean, and built to last.
✔️ Exceptional Temperature Retention
Keeps beverages hot for up to 6 hours and cold for up to 8 hours—ideal for tea, coffee, juice, soup, and more. Maintains drink flavor while reducing the need for frequent reheating or refilling.
✔️ Wide Temperature Tolerance
Designed to withstand heat up to 80°C and cold as low as -20°C, making it suitable for both hot and cold beverages.
✔️ Anti-Clog Groove Design
Special bottom groove prevents beverage accumulation and clogging, ensuring smooth and consistent flow.
✔️ Durable High-Heat Tap
Equipped with a nylon resin tap that resists heat up to 200°C, allowing for safe, long-term usage in high-temperature conditions.
⚠️ Important Usage Notes:
✔️Do not overfill beyond recommended capacity.
✔️Always store upright – do not tilt or invert.
✔️Do not immerse in water. Clean only with running water or a damp cloth.
✔️Dry thoroughly after use to prevent moisture buildup in the insulation.
✔️After use with tea, coffee, or other beverages, clean promptly to prevent corrosion.
✔️Not suitable for use over open flame or direct heat sources.
✔️Temperature retention may vary based on usage environment, preheating, and ambient temperature.
✔️Indoor use is highly recommended for best performance.
📐 Specifications:
Capacity Box Dimensions (L×W×H) Weight
8L 27 × 27 × 39 cm 2.5 kg
10L 27 × 27 × 43 cm 3.0 kg
12L 27 × 27 × 48 cm 3.5 kg
🏠 Ideal For:
✔️Home kitchens
✔️Office breakrooms
✔️Catering and buffets
✔️Cafés and restaurants
✔️Events and celebrations
📦 Package Includes:
✔️2 × SOGA Stainless Steel Tea Barrel (size as selected)
- Brand SOGA
- Mfg Part # BeverageDispenser12LX2
Shipping Policy
We ship exclusively within the United States. Orders are processed within 24 - 48 hours, with an estimated delivery timeline of 7-15 business days after processing.
Before Returning an Item:
If you wish to return a product, please email us first at support.us@sogainternational.com. Our friendly customer service team will provide you with the return address and guide you through the return process. Please note, our warehouse functions primarily as a dispatch center and cannot accept returns or process sales.
Damaged or Defective Items During Transit:
If you receive a damaged item, we apologize for the inconvenience and will assist you promptly. We take utmost care in packaging our products securely with high-quality materials. For damaged items, you are entitled to a replacement or refund. To initiate the process, we may request photos and/or videos of the damaged item. Our team will review your claim and provide further instructions.
Faulty Items:
For minor issues, we provide spare parts. Major issues require the item to be returned for repair; if repair is not possible, a replacement will be provided. Please email us at support@heyhey.usa.com if you need to return a faulty or damaged item.
Change of Mind Returns:
You may return items for a refund or replacement within 14 days, provided they are in their original packaging and unused. Refunds will exclude the original postage, handling fees, and a 5% administration fee. Return shipping costs are your responsibility.
Late Shipment:
For delayed shipments, please email us at support.us@sogainternational.com for the tracking number. You can also contact the courier directly to inquire about missed delivery attempts. Typical delivery times are 2-3 business days within Victoria, 3-5 business days within NSW, QLD, and SA, and 7-10 business days within TAS, WA, and NT.
Purchases Made by Mistake:
Items purchased in error can be returned within 14 days for a refund or replacement, provided they are in their original packaging and unused. Refunds will exclude the original postage, handling fees, and a 5% administration fee. Return shipping costs are your responsibility.
Product Not as Described:
We guarantee that all items supplied are as described and fit for their intended purpose. If not, you may request a replacement or refund within 14 days of receiving the product. Items must be in their original packaging and unused for refunds to be processed.
For Marketplace Sellers/Third-Party Sellers Returns:
Products purchased from third-party sellers on our marketplace are fulfilled and shipped directly by them, not by HeyHey. Each seller has their own return policies and procedures. While some sellers align closely with HeyHey's return policy, others may have different terms. Please review the seller's return policy before purchase, as change of mind returns are at the discretion of the seller and may not always be accepted.
We strive to resolve any issues promptly and value your feedback on how we can improve our service. Please email us at support.us@sogainternational.com with any suggestions, advice, or complaints.
