Key Features:
🔹 Elegant & Functional Design
Features a triangular wedge shape for added stability, button-tufted detailing, a rich dark grey color, and a convenient side pocket to keep your phone, remote, or small items close at hand.
🔹 Premium Materials
Made with high-quality polyester fabric and PP cotton filling, this pillow maintains its shape and softness over time. Designed for comfort, durability, and long-lasting performance.
🔹 Ergonomic Lumbar Support
Contours perfectly to your back, neck, and waist, promoting healthy posture and reducing strain. Ideal for reading, watching TV, or relaxing in bed or on the sofa.
🔹 Versatile Home Decor
With its clean, minimal look and deep color, this pillow enhances any setting—be it a bedroom, living room, dorm, daybed, hotel room, or reading nook.
🔹 Removable & Washable Cover
The outer cover is machine washable for easy maintenance. Wash in cold water and air dry. (Note: Do not bleach, iron, tumble dry, or dry clean. Insert is not washable.)
🔹 Thoughtful Gift Idea
A practical and stylish gift for yourself or loved ones—ideal for housewarmings, birthdays, or any occasion.
Important Notes:
✔ Ships vacuum-packed to reduce cost and environmental impact. After opening, pat and fluff the pillow, then let it sit for a few days to fully expand.
✔ This pillow features a soft insert and does not provide full padding.
✔ Please allow for minor variations in size (±3–6cm) and weight (±0.1–0.3kg) due to manual measurements.
✔ Colors may vary slightly depending on lighting and screen settings.
Specifications:
✔ Material: Polyester (Cover), PP Cotton (Filling)
✔ Color: Beige
✔ Weight: Approx. 2.4 kg
✔ Product Size: 180cm (L) x 50cm (H) x 20cm (D)
✔ Packing Size: 32cm x 22cm x 36cm
✔ Tufting: 3 Button-Tufts
Suitable For:
✔ Home Use
✔ Commercial Use (Hotels, Clinics, Lounges)
Package Includes:
✔ 1 x SOGA 180cm Beige Triangular Wedge Pillow
- UPC 9357641027646
- Brand SOGA
- Mfg Part # PillowFab180Beige
- Color Beige
Shipping Policy
We ship exclusively within the United States. Orders are processed within 24 - 48 hours, with an estimated delivery timeline of 7-15 business days after processing.
Before Returning an Item:
If you wish to return a product, please email us first at support.us@sogainternational.com. Our friendly customer service team will provide you with the return address and guide you through the return process. Please note, our warehouse functions primarily as a dispatch center and cannot accept returns or process sales.
Damaged or Defective Items During Transit:
If you receive a damaged item, we apologize for the inconvenience and will assist you promptly. We take utmost care in packaging our products securely with high-quality materials. For damaged items, you are entitled to a replacement or refund. To initiate the process, we may request photos and/or videos of the damaged item. Our team will review your claim and provide further instructions.
Faulty Items:
For minor issues, we provide spare parts. Major issues require the item to be returned for repair; if repair is not possible, a replacement will be provided. Please email us at support@heyhey.usa.com if you need to return a faulty or damaged item.
Change of Mind Returns:
You may return items for a refund or replacement within 14 days, provided they are in their original packaging and unused. Refunds will exclude the original postage, handling fees, and a 5% administration fee. Return shipping costs are your responsibility.
Late Shipment:
For delayed shipments, please email us at support.us@sogainternational.com for the tracking number. You can also contact the courier directly to inquire about missed delivery attempts. Typical delivery times are 2-3 business days within Victoria, 3-5 business days within NSW, QLD, and SA, and 7-10 business days within TAS, WA, and NT.
Purchases Made by Mistake:
Items purchased in error can be returned within 14 days for a refund or replacement, provided they are in their original packaging and unused. Refunds will exclude the original postage, handling fees, and a 5% administration fee. Return shipping costs are your responsibility.
Product Not as Described:
We guarantee that all items supplied are as described and fit for their intended purpose. If not, you may request a replacement or refund within 14 days of receiving the product. Items must be in their original packaging and unused for refunds to be processed.
For Marketplace Sellers/Third-Party Sellers Returns:
Products purchased from third-party sellers on our marketplace are fulfilled and shipped directly by them, not by HeyHey. Each seller has their own return policies and procedures. While some sellers align closely with HeyHey's return policy, others may have different terms. Please review the seller's return policy before purchase, as change of mind returns are at the discretion of the seller and may not always be accepted.
We strive to resolve any issues promptly and value your feedback on how we can improve our service. Please email us at support.us@sogainternational.com with any suggestions, advice, or complaints.
