Key Features:
✅ Even Heat Distribution:
Ensures consistent cooking results by reducing hot spots, preventing food from sticking or burning.
✅ Premium Steel Blend:
Resistant to pitting and scorching, maintaining its polished look and performance over time.
✅ Non-Reactive Surface:
The high-quality stainless steel won’t alter food flavors, making it perfect for a wide range of dishes.
✅ Heat-Resistant Riveted Handle with Airflow Technology:
Stay cool under pressure! The ergonomic handle remains comfortable and secure, while the airflow design prevents overheating.
✅ Natural Non-Stick Cooking:
Season with any oil to create a non-stick surface. Preheat the pan for 2–3 minutes before adding oil for the best cooking experience.
✅ Professional-Grade Durability:
Crafted from robust, high-performance materials designed to meet the demands of both commercial and home kitchens.
✅ Induction Compatible & Versatile:
Works seamlessly on all stovetops, including induction, gas, electric, ceramic, glass, and halogen.
✅ Easy to Clean & Maintain:
Smooth stainless steel ensures quick and hassle-free cleaning.
✅ Built to Last:
Engineered for long-term use, offering superior durability for all your cooking needs.
✅ 100% Australian Owned & Operated
Proudly supporting local business and quality craftsmanship.
Specifications:
✅ Dimensions: 340mm (Diameter) x 55mm (Height)
✅ Material: Premium Stainless Steel
✅ Handle: Riveted Stainless Steel with Airflow Design
Perfect For:
✅ Commercial Kitchens
✅ Home Cooking
Package Includes:
✅ 1 x SOGA Stainless Steel Fry Pan with Induction Cooking Base
- UPC 9357641003039
- Brand SOGA
- Mfg Part # FryPanNS287534CM
Shipping Policy
We ship exclusively within the United States. Orders are processed within 24 - 48 hours, with an estimated delivery timeline of 7-15 business days after processing.
Before Returning an Item:
If you wish to return a product, please email us first at support.us@sogainternational.com. Our friendly customer service team will provide you with the return address and guide you through the return process. Please note, our warehouse functions primarily as a dispatch center and cannot accept returns or process sales.
Damaged or Defective Items During Transit:
If you receive a damaged item, we apologize for the inconvenience and will assist you promptly. We take utmost care in packaging our products securely with high-quality materials. For damaged items, you are entitled to a replacement or refund. To initiate the process, we may request photos and/or videos of the damaged item. Our team will review your claim and provide further instructions.
Faulty Items:
For minor issues, we provide spare parts. Major issues require the item to be returned for repair; if repair is not possible, a replacement will be provided. Please email us at support@heyhey.usa.com if you need to return a faulty or damaged item.
Change of Mind Returns:
You may return items for a refund or replacement within 14 days, provided they are in their original packaging and unused. Refunds will exclude the original postage, handling fees, and a 5% administration fee. Return shipping costs are your responsibility.
Late Shipment:
For delayed shipments, please email us at support.us@sogainternational.com for the tracking number. You can also contact the courier directly to inquire about missed delivery attempts. Typical delivery times are 2-3 business days within Victoria, 3-5 business days within NSW, QLD, and SA, and 7-10 business days within TAS, WA, and NT.
Purchases Made by Mistake:
Items purchased in error can be returned within 14 days for a refund or replacement, provided they are in their original packaging and unused. Refunds will exclude the original postage, handling fees, and a 5% administration fee. Return shipping costs are your responsibility.
Product Not as Described:
We guarantee that all items supplied are as described and fit for their intended purpose. If not, you may request a replacement or refund within 14 days of receiving the product. Items must be in their original packaging and unused for refunds to be processed.
For Marketplace Sellers/Third-Party Sellers Returns:
Products purchased from third-party sellers on our marketplace are fulfilled and shipped directly by them, not by HeyHey. Each seller has their own return policies and procedures. While some sellers align closely with HeyHey's return policy, others may have different terms. Please review the seller's return policy before purchase, as change of mind returns are at the discretion of the seller and may not always be accepted.
We strive to resolve any issues promptly and value your feedback on how we can improve our service. Please email us at support.us@sogainternational.com with any suggestions, advice, or complaints.
