Key Features:
✅ Efficient Heat Distribution
Engineered for even and consistent heating, reducing hotspots and minimizing the risk of food sticking or burning.
✅ High-Quality Stainless Steel Blend
Resists pitting and scorching, maintaining a sleek, polished finish for long-lasting appeal.
✅ Non-Reactive Cooking Surface
Preserves the natural taste of your food—no unwanted flavors or chemical reactions.
✅ Cool-Touch Riveted Handle
Solid stainless-steel handle with air-flow technology stays cooler longer, ensuring a safe and comfortable grip.
✅ Naturally Non-Stick (When Seasoned)
Season with any oil to create a non-stick surface. For best results, preheat for 2–3 minutes before adding oil.
✅ Professional-Grade Construction
Built from premium materials to meet the demands of commercial kitchens and serious home cooks.
✅ Secure, Comfortable Grip
Ergonomically designed handle offers control and comfort during extended cooking sessions.
✅ Versatile Compatibility
Suitable for all stovetops: induction, gas, electric, glass, ceramic, and halogen.
✅ Easy to Clean & Maintain
Low-maintenance and easy to wash, preserving quality use after use.
✅ Built to Last
Durable construction ensures a long service life, even with frequent use.
✅ 100% Australian Owned & Operated
Backed by trusted Australian standards and customer support.
Specifications:
✅ Dimensions: 280mm (Diameter) x 55mm (Height)
✅ Material: Premium Stainless Steel
✅ Handle: Riveted Stainless Steel with Cool-Touch Design
Ideal For:
✅ Commercial Kitchens
✅ Everyday Home Cooking
Package Includes:
✅ 1 x SOGA Stainless Steel Fry Pan (Induction-Compatible Base)
- UPC 9357641003008
- Brand SOGA
- Mfg Part # FryPanNS287228CM
Shipping Policy
We ship exclusively within the United States. Orders are processed within 24 - 48 hours, with an estimated delivery timeline of 7-15 business days after processing.
Before Returning an Item:
If you wish to return a product, please email us first at support.us@sogainternational.com. Our friendly customer service team will provide you with the return address and guide you through the return process. Please note, our warehouse functions primarily as a dispatch center and cannot accept returns or process sales.
Damaged or Defective Items During Transit:
If you receive a damaged item, we apologize for the inconvenience and will assist you promptly. We take utmost care in packaging our products securely with high-quality materials. For damaged items, you are entitled to a replacement or refund. To initiate the process, we may request photos and/or videos of the damaged item. Our team will review your claim and provide further instructions.
Faulty Items:
For minor issues, we provide spare parts. Major issues require the item to be returned for repair; if repair is not possible, a replacement will be provided. Please email us at support@heyhey.usa.com if you need to return a faulty or damaged item.
Change of Mind Returns:
You may return items for a refund or replacement within 14 days, provided they are in their original packaging and unused. Refunds will exclude the original postage, handling fees, and a 5% administration fee. Return shipping costs are your responsibility.
Late Shipment:
For delayed shipments, please email us at support.us@sogainternational.com for the tracking number. You can also contact the courier directly to inquire about missed delivery attempts. Typical delivery times are 2-3 business days within Victoria, 3-5 business days within NSW, QLD, and SA, and 7-10 business days within TAS, WA, and NT.
Purchases Made by Mistake:
Items purchased in error can be returned within 14 days for a refund or replacement, provided they are in their original packaging and unused. Refunds will exclude the original postage, handling fees, and a 5% administration fee. Return shipping costs are your responsibility.
Product Not as Described:
We guarantee that all items supplied are as described and fit for their intended purpose. If not, you may request a replacement or refund within 14 days of receiving the product. Items must be in their original packaging and unused for refunds to be processed.
For Marketplace Sellers/Third-Party Sellers Returns:
Products purchased from third-party sellers on our marketplace are fulfilled and shipped directly by them, not by HeyHey. Each seller has their own return policies and procedures. While some sellers align closely with HeyHey's return policy, others may have different terms. Please review the seller's return policy before purchase, as change of mind returns are at the discretion of the seller and may not always be accepted.
We strive to resolve any issues promptly and value your feedback on how we can improve our service. Please email us at support.us@sogainternational.com with any suggestions, advice, or complaints.
