Key Features:
✅ Efficient Heat Distribution
Premium stainless steel construction delivers even heat, minimizing sticking and hot spots.
✅ Long-Lasting Shine
Made with a high-grade steel blend that resists pitting, scorching, and wear—keeping its polished finish over time.
✅ Non-Reactive Cooking Surface
Stainless steel does not react with food, ensuring pure flavor and healthier cooking.
✅ Cool-Touch Handle
Solid riveted stainless-steel handle with airflow design stays cooler and offers safe handling.
✅ Natural Non-Stick Potential
Preheat for 2–3 minutes and add oil before cooking to create a naturally non-stick surface.
✅ Professional-Grade Quality
Durable and crafted to meet the demands of commercial kitchens and home chefs alike.
✅ Comfortable Grip
Secure, contoured handle provides a solid grip for better control and comfort.
✅ Universal Cooktop Compatibility
Works seamlessly on induction, gas, electric, ceramic, halogen, and glass stovetops.
✅ Easy to Clean & Maintain
Hassle-free cleanup with longer-lasting performance.
✅ 100% Australian Owned & Operated
Specifications:
✅ Dimensions: 220mm (Diameter) x 50mm (Height)
✅ Material: Premium Stainless Steel
✅ Handle: Riveted, heat-resistant stainless steel
Ideal For:
✅ Commercial Kitchens
✅ Home Cooking
Package Includes:
✅ 1 x SOGA 22cm Stainless Steel Fry Pan with Induction Cooking Base
- UPC 9357641002988
- Brand SOGA
- Mfg Part # FryPanNS286922CM
Shipping Policy
We ship exclusively within the United States. Orders are processed within 24 - 48 hours, with an estimated delivery timeline of 7-15 business days after processing.
Before Returning an Item:
If you wish to return a product, please email us first at support.us@sogainternational.com. Our friendly customer service team will provide you with the return address and guide you through the return process. Please note, our warehouse functions primarily as a dispatch center and cannot accept returns or process sales.
Damaged or Defective Items During Transit:
If you receive a damaged item, we apologize for the inconvenience and will assist you promptly. We take utmost care in packaging our products securely with high-quality materials. For damaged items, you are entitled to a replacement or refund. To initiate the process, we may request photos and/or videos of the damaged item. Our team will review your claim and provide further instructions.
Faulty Items:
For minor issues, we provide spare parts. Major issues require the item to be returned for repair; if repair is not possible, a replacement will be provided. Please email us at support@heyhey.usa.com if you need to return a faulty or damaged item.
Change of Mind Returns:
You may return items for a refund or replacement within 14 days, provided they are in their original packaging and unused. Refunds will exclude the original postage, handling fees, and a 5% administration fee. Return shipping costs are your responsibility.
Late Shipment:
For delayed shipments, please email us at support.us@sogainternational.com for the tracking number. You can also contact the courier directly to inquire about missed delivery attempts. Typical delivery times are 2-3 business days within Victoria, 3-5 business days within NSW, QLD, and SA, and 7-10 business days within TAS, WA, and NT.
Purchases Made by Mistake:
Items purchased in error can be returned within 14 days for a refund or replacement, provided they are in their original packaging and unused. Refunds will exclude the original postage, handling fees, and a 5% administration fee. Return shipping costs are your responsibility.
Product Not as Described:
We guarantee that all items supplied are as described and fit for their intended purpose. If not, you may request a replacement or refund within 14 days of receiving the product. Items must be in their original packaging and unused for refunds to be processed.
For Marketplace Sellers/Third-Party Sellers Returns:
Products purchased from third-party sellers on our marketplace are fulfilled and shipped directly by them, not by HeyHey. Each seller has their own return policies and procedures. While some sellers align closely with HeyHey's return policy, others may have different terms. Please review the seller's return policy before purchase, as change of mind returns are at the discretion of the seller and may not always be accepted.
We strive to resolve any issues promptly and value your feedback on how we can improve our service. Please email us at support.us@sogainternational.com with any suggestions, advice, or complaints.
