Key Features:
✅ Even Heat Distribution
Premium stainless steel construction ensures efficient, uniform heating—reducing the risk of hot spots, sticking, and burning.
✅ Durable, High-Quality Steel
Made from a premium steel blend that resists pitting and scorching, maintaining its sleek luster over time.
✅ Non-Reactive Cooking Surface
Stainless steel interior won’t react with food or alter flavors—ideal for safe, healthy cooking.
✅ Stay-Cool Handle
Riveted stainless-steel handle is designed with airflow technology to stay cooler and provide a secure, heat-resistant grip.
✅ Naturally Non-Stick with Seasoning
Preheat the pan for 2–3 minutes, add your preferred oil, and enjoy non-stick performance without synthetic coatings.
✅ Professional-Grade Build
Constructed from tough, professional-quality materials to withstand daily use in high-demand kitchens.
✅ Comfortable Grip
Contoured stick handle offers ergonomic comfort and secure handling during cooking.
✅ Universal Cooktop Compatibility
Works with all stovetops: induction, gas, electric, ceramic, halogen, and glass.
✅ Easy to Clean & Maintain
Smooth stainless surface is easy to wipe clean—designed for hassle-free maintenance and extended lifespan.
✅ Proudly 100% Australian Owned & Operated
Specifications:
✅ Size: 20cm Diameter
✅ Material: Premium Stainless Steel
✅ Handle: Riveted stainless steel with airflow technology
Perfect For:
✅ Commercial Kitchens
✅ Home Cooking
Package Includes:
✅ 1 x SOGA 20cm Stainless Steel Fry Pan with Induction Cooking Base
- UPC 9357641002971
- Brand SOGA
- Mfg Part # FryPanNS286820CMA
Shipping Policy
We ship exclusively within the United States. Orders are processed within 24 - 48 hours, with an estimated delivery timeline of 7-15 business days after processing.
Before Returning an Item:
If you wish to return a product, please email us first at support.us@sogainternational.com. Our friendly customer service team will provide you with the return address and guide you through the return process. Please note, our warehouse functions primarily as a dispatch center and cannot accept returns or process sales.
Damaged or Defective Items During Transit:
If you receive a damaged item, we apologize for the inconvenience and will assist you promptly. We take utmost care in packaging our products securely with high-quality materials. For damaged items, you are entitled to a replacement or refund. To initiate the process, we may request photos and/or videos of the damaged item. Our team will review your claim and provide further instructions.
Faulty Items:
For minor issues, we provide spare parts. Major issues require the item to be returned for repair; if repair is not possible, a replacement will be provided. Please email us at support@heyhey.usa.com if you need to return a faulty or damaged item.
Change of Mind Returns:
You may return items for a refund or replacement within 14 days, provided they are in their original packaging and unused. Refunds will exclude the original postage, handling fees, and a 5% administration fee. Return shipping costs are your responsibility.
Late Shipment:
For delayed shipments, please email us at support.us@sogainternational.com for the tracking number. You can also contact the courier directly to inquire about missed delivery attempts. Typical delivery times are 2-3 business days within Victoria, 3-5 business days within NSW, QLD, and SA, and 7-10 business days within TAS, WA, and NT.
Purchases Made by Mistake:
Items purchased in error can be returned within 14 days for a refund or replacement, provided they are in their original packaging and unused. Refunds will exclude the original postage, handling fees, and a 5% administration fee. Return shipping costs are your responsibility.
Product Not as Described:
We guarantee that all items supplied are as described and fit for their intended purpose. If not, you may request a replacement or refund within 14 days of receiving the product. Items must be in their original packaging and unused for refunds to be processed.
For Marketplace Sellers/Third-Party Sellers Returns:
Products purchased from third-party sellers on our marketplace are fulfilled and shipped directly by them, not by HeyHey. Each seller has their own return policies and procedures. While some sellers align closely with HeyHey's return policy, others may have different terms. Please review the seller's return policy before purchase, as change of mind returns are at the discretion of the seller and may not always be accepted.
We strive to resolve any issues promptly and value your feedback on how we can improve our service. Please email us at support.us@sogainternational.com with any suggestions, advice, or complaints.
