Key Features:
✅ Efficient Heat Distribution
Premium stainless steel ensures even cooking, reducing hotspots, sticking, and burning.
✅ High-Quality Steel Blend
Resists pitting, scorching, and corrosion to maintain its polished finish over time.
✅ Non-Reactive Cooking Surface
The stainless steel interior doesn’t interact with acidic foods or alter flavors—ideal for all types of cooking.
✅ Cool-Touch Riveted Handle
Ergonomically designed handle with air-flow technology stays cooler during stovetop use and offers a secure, comfortable grip.
✅ Naturally Non-Stick When Seasoned
Preheat the skillet for 2–3 minutes and add oil to achieve a naturally non-stick surface—no coatings needed.
✅ Professional-Grade Durability
Built with commercial-quality materials to meet high-performance standards in busy kitchens.
✅ All Cooktop Compatible
Safe for use on induction, gas, electric, glass, ceramic, and halogen cooktops.
✅ Easy Maintenance
Smooth surface makes cleaning quick and effortless.
✅ Long-Lasting Performance
Engineered for longevity and daily use.
✅ Proudly Australian Owned & Operated
Specifications:
✅ Dimensions: 360mm (Diameter) x 55mm (Height)
✅ Material: Premium Stainless Steel
✅ Handle: Solid riveted stainless steel with cooling airflow design
Suitable For:
✅ Commercial Kitchens
✅ Home Cooking
Package Includes:
✅ 1 x SOGA 36cm Stainless Steel Fry Pan with Induction Cooking Base
- UPC 9357641000199
- Brand SOGA
- Mfg Part # FryPanSS287936CM
Shipping Policy
We ship exclusively within the United States. Orders are processed within 24 - 48 hours, with an estimated delivery timeline of 7-15 business days after processing.
Before Returning an Item:
If you wish to return a product, please email us first at support.us@sogainternational.com. Our friendly customer service team will provide you with the return address and guide you through the return process. Please note, our warehouse functions primarily as a dispatch center and cannot accept returns or process sales.
Damaged or Defective Items During Transit:
If you receive a damaged item, we apologize for the inconvenience and will assist you promptly. We take utmost care in packaging our products securely with high-quality materials. For damaged items, you are entitled to a replacement or refund. To initiate the process, we may request photos and/or videos of the damaged item. Our team will review your claim and provide further instructions.
Faulty Items:
For minor issues, we provide spare parts. Major issues require the item to be returned for repair; if repair is not possible, a replacement will be provided. Please email us at support@heyhey.usa.com if you need to return a faulty or damaged item.
Change of Mind Returns:
You may return items for a refund or replacement within 14 days, provided they are in their original packaging and unused. Refunds will exclude the original postage, handling fees, and a 5% administration fee. Return shipping costs are your responsibility.
Late Shipment:
For delayed shipments, please email us at support.us@sogainternational.com for the tracking number. You can also contact the courier directly to inquire about missed delivery attempts. Typical delivery times are 2-3 business days within Victoria, 3-5 business days within NSW, QLD, and SA, and 7-10 business days within TAS, WA, and NT.
Purchases Made by Mistake:
Items purchased in error can be returned within 14 days for a refund or replacement, provided they are in their original packaging and unused. Refunds will exclude the original postage, handling fees, and a 5% administration fee. Return shipping costs are your responsibility.
Product Not as Described:
We guarantee that all items supplied are as described and fit for their intended purpose. If not, you may request a replacement or refund within 14 days of receiving the product. Items must be in their original packaging and unused for refunds to be processed.
For Marketplace Sellers/Third-Party Sellers Returns:
Products purchased from third-party sellers on our marketplace are fulfilled and shipped directly by them, not by HeyHey. Each seller has their own return policies and procedures. While some sellers align closely with HeyHey's return policy, others may have different terms. Please review the seller's return policy before purchase, as change of mind returns are at the discretion of the seller and may not always be accepted.
We strive to resolve any issues promptly and value your feedback on how we can improve our service. Please email us at support.us@sogainternational.com with any suggestions, advice, or complaints.
