Key Features:
✅ Superior Heat Distribution
Constructed from high-quality stainless steel for quick, even heating—reducing sticking and burning.
✅ Durable Steel Construction
Premium steel blend resists pitting, scorching, and corrosion—retains its polished finish over time.
✅ Non-Reactive Cooking Surface
Safe for all types of food—does not react with acidic ingredients or alter flavors.
✅ Riveted Stainless Steel Handle
Solid and ergonomic design with air-flow technology that keeps the handle cooler and comfortable to grip.
✅ Natural Non-Stick When Seasoned
Season with any oil for a natural non-stick surface. Preheat for 2–3 minutes before adding oil for best results.
✅ Professional-Grade Quality
Engineered to meet rigorous performance standards—ideal for daily use in busy kitchens.
✅ Universal Cooktop Compatibility
Compatible with all stovetops including induction, gas, electric, ceramic, halogen, and glass.
✅ Effortless Cleaning
Smooth stainless-steel surface ensures easy cleanup and maintenance.
✅ Built to Last
Crafted for longevity with professional-grade materials.
✅ 100% Australian Owned & Operated
Specifications:
✅ Size: 32cm diameter
✅ Material: Premium stainless steel
✅ Handle: Riveted for strength and comfort
Ideal For:
✅ Commercial Kitchens
✅ Home Cooking
Package Includes:
✅ 1 x SOGA 32cm Stainless Steel Fry Pan with Induction Cooking Base
- UPC 9357641003091
- Brand SOGA
- Mfg Part # FryPanSS286632CM
Shipping Policy
We ship exclusively within the United States. Orders are processed within 24 - 48 hours, with an estimated delivery timeline of 7-15 business days after processing.
Before Returning an Item:
If you wish to return a product, please email us first at support.us@sogainternational.com. Our friendly customer service team will provide you with the return address and guide you through the return process. Please note, our warehouse functions primarily as a dispatch center and cannot accept returns or process sales.
Damaged or Defective Items During Transit:
If you receive a damaged item, we apologize for the inconvenience and will assist you promptly. We take utmost care in packaging our products securely with high-quality materials. For damaged items, you are entitled to a replacement or refund. To initiate the process, we may request photos and/or videos of the damaged item. Our team will review your claim and provide further instructions.
Faulty Items:
For minor issues, we provide spare parts. Major issues require the item to be returned for repair; if repair is not possible, a replacement will be provided. Please email us at support@heyhey.usa.com if you need to return a faulty or damaged item.
Change of Mind Returns:
You may return items for a refund or replacement within 14 days, provided they are in their original packaging and unused. Refunds will exclude the original postage, handling fees, and a 5% administration fee. Return shipping costs are your responsibility.
Late Shipment:
For delayed shipments, please email us at support.us@sogainternational.com for the tracking number. You can also contact the courier directly to inquire about missed delivery attempts. Typical delivery times are 2-3 business days within Victoria, 3-5 business days within NSW, QLD, and SA, and 7-10 business days within TAS, WA, and NT.
Purchases Made by Mistake:
Items purchased in error can be returned within 14 days for a refund or replacement, provided they are in their original packaging and unused. Refunds will exclude the original postage, handling fees, and a 5% administration fee. Return shipping costs are your responsibility.
Product Not as Described:
We guarantee that all items supplied are as described and fit for their intended purpose. If not, you may request a replacement or refund within 14 days of receiving the product. Items must be in their original packaging and unused for refunds to be processed.
For Marketplace Sellers/Third-Party Sellers Returns:
Products purchased from third-party sellers on our marketplace are fulfilled and shipped directly by them, not by HeyHey. Each seller has their own return policies and procedures. While some sellers align closely with HeyHey's return policy, others may have different terms. Please review the seller's return policy before purchase, as change of mind returns are at the discretion of the seller and may not always be accepted.
We strive to resolve any issues promptly and value your feedback on how we can improve our service. Please email us at support.us@sogainternational.com with any suggestions, advice, or complaints.
