Key Features:
✅ Efficient Heat Distribution
Achieve consistent, even heat across the pan, reducing the risk of sticking and burning for better cooking results.
✅ Premium Steel Blend
Crafted from a top-quality steel blend that resists pitting and scorching, maintaining its sleek luster and durability over time.
✅ Non-Reactive Stainless Steel Surface
The non-reactive surface preserves the natural flavors of your food, providing a clean, untainted cooking experience.
✅ Cool-Touch, Heat-Resistant Handle
Equipped with a riveted handle featuring air-flow technology that stays cool, ensuring a secure and comfortable grip while cooking.
✅ Easy Seasoning for Non-Stick Performance
Season the skillet with any oil to create a natural non-stick surface. For best results, heat the skillet for 2-3 minutes before adding oil.
✅ Durable, Professional-Grade Construction
Built from high-quality materials to meet professional standards, ensuring long-lasting durability for both commercial and home use.
✅ Induction-Compatible
Works seamlessly on all cooking surfaces including induction, gas, electric, glass, ceramic, and halogen cooktops.
✅ Effortless Cleaning & Maintenance
The stainless steel surface is easy to clean and maintain, ensuring long-term durability and performance.
✅ 100% Australian Owned & Operated
Specifications:
✅ Size: 20cm (Diameter)
✅ Height: 4.3cm
✅ Material: Premium Stainless Steel
Perfect For:
✅ Commercial Kitchens
✅ Home Cooking
Package Includes:
✅ 1 x SOGA 20cm Stainless Steel Fry Pan with Induction Cooking Base
- UPC 9357641003053
- Brand SOGA
- Mfg Part # FryPanSS2860A20CM
Shipping Policy
We ship exclusively within the United States. Orders are processed within 24 - 48 hours, with an estimated delivery timeline of 7-15 business days after processing.
Before Returning an Item:
If you wish to return a product, please email us first at support.us@sogainternational.com. Our friendly customer service team will provide you with the return address and guide you through the return process. Please note, our warehouse functions primarily as a dispatch center and cannot accept returns or process sales.
Damaged or Defective Items During Transit:
If you receive a damaged item, we apologize for the inconvenience and will assist you promptly. We take utmost care in packaging our products securely with high-quality materials. For damaged items, you are entitled to a replacement or refund. To initiate the process, we may request photos and/or videos of the damaged item. Our team will review your claim and provide further instructions.
Faulty Items:
For minor issues, we provide spare parts. Major issues require the item to be returned for repair; if repair is not possible, a replacement will be provided. Please email us at support@heyhey.usa.com if you need to return a faulty or damaged item.
Change of Mind Returns:
You may return items for a refund or replacement within 14 days, provided they are in their original packaging and unused. Refunds will exclude the original postage, handling fees, and a 5% administration fee. Return shipping costs are your responsibility.
Late Shipment:
For delayed shipments, please email us at support.us@sogainternational.com for the tracking number. You can also contact the courier directly to inquire about missed delivery attempts. Typical delivery times are 2-3 business days within Victoria, 3-5 business days within NSW, QLD, and SA, and 7-10 business days within TAS, WA, and NT.
Purchases Made by Mistake:
Items purchased in error can be returned within 14 days for a refund or replacement, provided they are in their original packaging and unused. Refunds will exclude the original postage, handling fees, and a 5% administration fee. Return shipping costs are your responsibility.
Product Not as Described:
We guarantee that all items supplied are as described and fit for their intended purpose. If not, you may request a replacement or refund within 14 days of receiving the product. Items must be in their original packaging and unused for refunds to be processed.
For Marketplace Sellers/Third-Party Sellers Returns:
Products purchased from third-party sellers on our marketplace are fulfilled and shipped directly by them, not by HeyHey. Each seller has their own return policies and procedures. While some sellers align closely with HeyHey's return policy, others may have different terms. Please review the seller's return policy before purchase, as change of mind returns are at the discretion of the seller and may not always be accepted.
We strive to resolve any issues promptly and value your feedback on how we can improve our service. Please email us at support.us@sogainternational.com with any suggestions, advice, or complaints.
